Managed Services
Stay focused on your primary line of business and let ACS manage the important task of continuously monitoring your computer network. You know how much your organization relies on electronic data and the technology that manages and stores it. “Information Technology” is more than your personal computer – it is the entire method by which you do business — from servers and personal machines to the phones and mobile devices you carry all day. Having a reliable I.T. team is essential.
You need more than an I.T. company that you call when something breaks. You need managed I.T. services which manage your entire system 24/7. From internal emails to private client files to the most sensitive financial matters, your data is certainly one of your most valuable assets. Having that asset managed regularly with care and precision is vital, and it should be handled and protected with the reliability and security it deserves. Don’t let your organization’s data become vulnerable. Be ready!
Why Choose ACS?
The ACS Server Admin Team has a combined 50 years of technical, hands-on experience. Each member has been carefully chosen by ACS management and is continuously educated on best practices, as well as ever-changing industry standards.
We place our clients’ needs first — the technology is simply a means to an end that supports growth and success. Find out how we’re different and why ACS should be your I.T. provider of choice.
If you shop around, most other providers of Managed I.T. and Communications Services seem to be saying the same thing. Expectations and demand are now well understood by marketing teams in this industry, so we all know what we need to offer in order to meet needs and to stay in business.
At ACS, we make every effort to go beyond our client expectations.
•You First, Technology Second
It’s easy to say, but we understand that we’re a customer service organization first and foremost, before we are a technology-driven company. It doesn’t matter how clever the technologies or our technical skills are, without you, they mean nothing. You’re our number 1 priority.
•Accountability and Ownership = Good Value
We encourage our employees to take personal ownership of your I.T. support and service issues. They work as a team and cross-check with each other, to ensure the task is properly completed. We stress the importance of communication too.
•Honesty and Professionalism
Culture is important to us, our company values aren’t just paper statements. This is a stimulating and fun place to work. Happy and smart people create better service. We recognize that plain speaking is a key element in your decision-making and ensuring that your technology works for you.
•Our efficiencies allow us to pass benefits to you
We’re proud that we invest in the best service management technology available and we do it quickly. While we say that technology should be used to achieve organizational success, we also practice what we preach. We use cutting-edge service technologies behind the scenes, and this puts us at an advantage over our competitors. We can work optimally – with better accuracy and efficiently. Lower running costs for us are passed to you as cost-effectiveness and better service quality.
•Technology is still important
Although we place you first when it comes to our goals and culture, it doesn’t mean that we neglect technology. We’re fully committed to accreditation, training and certification. We only partner with the best suppliers, too, and work very closely with them to deliver advanced intelligence on the latest technological solutions which we pass onto to you.
•We care
You’ll soon get to know the team. We won’t just be there if something goes wrong or if there’s a quick sale in the offering. Because we place so much importance upon our customer service, we strive to turn our relationship with you into a true trusted partnership.
How ACS is Unique!
As a local, family-run business for over 27 years, our philosophy has never changed. We strive to be all things to our clients with respect to their IT needs and, while the past decades have witnessed an ever-changing economic landscape, our values have remained firm. We treat clients as partners, and address their needs with thoughtful precedence.
Technology changes at an incredible rate but our information technology experts are always in-the-know when it comes to this fast-paced, complex industry. ACS creates an environment where clients benefit from an IT solution that is both rewarding and secure. We have helped businesses that are just opening their doors, as well as third-generation businesses that are going through critical transitions. ACS is committed to staying ahead of the curve, because it’s our passion and it’s what our clients want.
As business owners, we respect our clients’ operational models, budgets, and individual necessities, recognizing that in order to be the best, we need not only to get the job done, but to get it done well.
At ACS, we employ highly skilled, trained and certified engineers with many years of expertise in both the I.T. industry and business solutions. Our goal is to consistently deliver REAL solutions to our clients’ business computing needs. We really are here to solve problems for our clients, not position products and services that pad our pockets with your hard-earned money! Our help desk is a part of our solution to your IT needs, not the only avenue to resolving problems. ACS offers remote monitoring and support of its clients’ I.T. systems 24 hours a day, 365 days a year– with a single point of contact for all network needs. ACS’s Managed I.T. Services include system monitoring, help desk, remote access, and on-site visits to keep your systems working for you. Decrease your staff time spent on day-to-day maintenance of systems, applications, routers, switches, hubs, and more with ACS’s Managed I.T. Services bundle.